Terms & Conditions
1 | Refund
All treatment purchases & deposits are final and we are unable to exchange the treatment or refund if a notice of 48 hours prior to the appointment start is not given. Note that if you booked a treatment you are unable to change it on the appointment day, if you decide to do a cheaper/quicker treatment be aware that the full amount for the initial treatment booked will still be charged. Refunds will be processed and credited back into your account using the same payment processing method and should take between 1 and 10 working days depending on the bank you are using, a processing fee of €5 will be deducted when processing refunds to cover the charges of the payment provider. The refund can be processed through a different method when you agree to it.
2 | Payment & Deposit
In order to make the appointment you will be required to pay a deposit fee which is non refundable. The remaining total will be charged after the treatment and can be paid by cash or card. You might have the option to pay the full amount while booking the appointment. If, for some reason, you fall into one of the conditions to loose the deposit and you have already paid the full amount, we will refund you for the difference of the amount charged and the deposit required for the appointment.
3 | Refills
Nail extensions must be refilled between 3 and 4 weeks depending on your nails growth. If you take 5 weeks (counting from your last treatment) to get your “Refills Treatment” done, it will be considered as a new set and charged as a “Full Set”. Also, if you take more than five weeks we will have to remove the extensions (Removal Service will be charged) in order to put a new set on.
4 | Cancellation
A 48 hours notice prior to your appointment is required for cancellation. Please note that you will loose your deposit if you decide to cancel the appointment after the specified amount of time as per Terms and Conditions. You can either contact us or cancel it through your confirmation email by clicking on the “manage my booking” button. Once you cancel, please let us know so we can process a refund to you (if a refund applies to your case).
5 | Reschedule
A 48 hours notice prior to your appointment is required for reschedule requests. You can either contact us or reschedule it through your confirmation email by clicking on the “manage my booking” button.
6 | No Shows & Late Arrivals
If you do not show for your appointment, you will loose your deposit and might be required to pay up front for full treatment cost in future bookings. You must let us know at least 30 minutes before your appointment if you are running late. There is a 15 minutes tolerance for late arrivals, after that your appointment will be cancelled as we have to get other clients with long treatment duration through the day. It will result in the loss of your deposit, requiring a new deposit for future bookings.
7 | Children, Companion & Minimum Age
Due to hazardous chemicals, products and implements within the salon environment, you must NOT bring small children to your appointment.
La Beauté believes in providing high-quality services to all our clients. Because of this, we only provide treatments for those individuals aged from 18 years old.
8 | Patch Test
Tinting, Eyelash Extension and Waxing services require a patch test at least 48 hours prior to your first treatment for your safety in case of allergies.
Please let us know if you have overly sensitive skin or any specific allergies that may be affected by our treatments or products. We can then arrange a patch test for you to make sure you are being treated safely. You could be asked to fill out a medical questionnaire before your treatment. This is for use by your therapist to ensure your treatment is 100% safe.
We cannot be held responsible if you do not disclose any medications or condition that may affect your treatment. Please inform your therapist or technician of any changes in your health on subsequent visits.
If you decide not to do a patch test, you agree to take full responsibility on any complication or allergies caused by the treatment and La Beauté limited including its employees and company Directors will not be held responsible for any future claims and legal actions.
9 | Lost Property
We ask our clients to look after their property while at La Beauté as we do not take responsibility of items left unattended. In case you forget anything contact us straight away so we can try to find it as quick as possible.
10 | Undertaking Treatment Done by Others
In case you got a treatment done by someone else and you still have it on when attending for your appointment, a Removal Service might be applied and charged if our beauticians identify that even getting the refills the quality of our service will be affected.
Please note we reserve the right to refuse treatments, however disrespect and rudeness towards La Beauté staff will not be tolerated.
Some treatments could be uncomfortable, causing burning sensation for example. In that case you are not forced to get the treatment but note that a refund or treatment exchange does not apply for this cases.
La Beauté reserve the right to amend Terms and Conditions as and when it is considered necessary to do so. Reasonable notice will be given for this.
La Beauté
16a Chancery Lane
Phone: +353 (01) 575 7494
Email: Please contact us through the contact page form or request the email by phone call.
La Beauté Limited
CRO: 698536
VAT: IE3772765WH